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Welcome to BIS Support - Get Help with Our Products and Services

How to Access Our Service and Support

Via Ticketing System:

Via Remote Control Access:

Via Email:

Via Phone: 1 (800) 929-5586 or (818) 248-5023

Via Mail: 5500 Alta Canyada Rd. La Canada CA 91011 USA

We are available from Monday to Friday, 8:30 AM PST to 5:30 PM PST.